PicAIby Hoff

Terms of Service

Last updated: June 2026

Age requirement

This service is intended for users aged 18 or older, or for minors using the service with the consent of a parent or legal guardian.

Who we are

PicAI is operated by Hoff, Tangevej 10, 2740 Skovlunde. Contact: contact form. By using this website or service, you agree to these Terms of Service.

The service

PicAI lets you upload a photo and generate an AI-stylized caricature image in a style you choose. You can preview a watermarked version for free and purchase a digital download, physical print, or framed bundle.

Your content

You confirm that you own or have permission to use any photo you upload, and that uploading it does not infringe anyone else's rights. Do not upload photos of other people without their consent. We may refuse to process or may remove content that violates these terms.

If your photo contains third-party trademarks, logos, or branded elements (for example, on clothing or in the background), you are responsible for ensuring your use of the resulting image complies with the rights of those brand owners. PicAI is not liable for any trademark or intellectual property claims arising from content present in your uploaded photo.

Orders and payment

Prices shown include VAT where applicable. Payment is processed securely by Stripe. By completing an order, you confirm that the order details (size, frame colour, etc.) are correct.

Right of withdrawal

Under EU consumer law, you normally have a 14-day right to withdraw from an online purchase. However, because each caricature is generated and processed specifically for you immediately upon purchase, delivery begins right away and your right of withdrawal lapses once generation/delivery has started, as you explicitly acknowledge and accept at checkout. This does not affect your statutory rights regarding faulty or undelivered goods.

Refunds

Because generation is immediate and results are personalized, we don't offer refunds once an image has been generated, except where required by law (e.g. a faulty or undelivered physical product). Contact us via our contact form if there's a problem with your order.

Physical prints and shipping

Physical prints and framed bundles are produced and shipped by us. Expected delivery within 1–5 business days within Denmark. Delivery times to other countries may vary.

Disclaimer

The service is provided “as is”. AI-generated results can vary and we don't guarantee a specific likeness or outcome. To the extent permitted by law, our liability is limited to the amount you paid for the order in question.

Changes to these terms

We may update these terms from time to time. Continued use of the service after changes means you accept the updated terms.

Dispute resolution

If you have a complaint, please contact us first via our contact form so we can try to resolve it directly. EU consumers may also use the European Commission's Online Dispute Resolution platform — see our Privacy Policy and footer for the link.